Privacy policy

Who we are

Hammer Time runs hammertime.in, the racing software on simulators at Hammer Time partner cafés, and event ticketing. This policy covers all of them. Questions or requests go to [email protected].

What we collect

• Your account: your name and email from the sign-in provider you choose.
• Your racing: sessions, lap times and car telemetry from simulators at partner cafés, linked to your driver profile. Your profile is private; leaderboards show your display name, Hammer ID and times publicly.
• Bookings and event tickets: the name, email and phone you give, what you booked, and check-ins at the door.
• Payments: Razorpay processes payments. We never see your card, UPI or bank details; we keep the amount, status and Razorpay's payment reference.
• How you use the site: pages and actions, device and browser, approximate location from your IP address, and recordings of site sessions with personal fields masked, to find and fix problems.
• Ads: which campaign link brought you here, and how you respond to our ads.

How we use it

• To run your account, races, leaderboards, bookings and tickets.
• To send tickets and booking emails, and to answer support.
• To prevent fraud and keep the service secure.
• To understand what works and improve Hammer Time.
• To measure and improve our ads on Instagram and Facebook.

Advertising

We use tools from advertising partners such as Meta to understand how our ads on Instagram and Facebook perform. This involves sharing limited information about your visits and bookings with them. To opt out, email [email protected].

Who we share it with

We don't sell your personal data. We share it only with:

• Partner cafés, for bookings and racing at their café, and event staff, to check tickets at the door.
• Service providers who run parts of Hammer Time for us: Clerk (sign-in), Razorpay (payments), Amplitude (product analytics), Meta (ad measurement), Amazon Web Services and Vercel (hosting), and our email provider.
• Authorities, when the law requires it.

Our main systems are in India; some providers process data in other countries under their own safeguards.

How long we keep it

We keep your account and racing history while your account is active. Booking, ticket and payment records are kept as long as tax and accounting law requires. When you ask us to delete your account, we delete or anonymise the rest.

Your rights

You can ask to see, correct or delete your personal data, or withdraw a choice you made, by emailing [email protected]. We reply within 30 days. If you're not satisfied, you can complain to the Data Protection Board of India.

Children

If you're under 18, use Hammer Time with a parent or guardian's permission.

Changes

When this policy changes, we update the date at the top. Significant changes are also announced on the site.